2021 Consumer Confidence Report
Click here to view the City of Independence Water Department 2021 CCR
Water Department
Current Events & Information
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Gudgell Avenue water main replacement project begins Jan. 10, 2022
Project to go through Summer 2022
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Prevention of Frozen Pipes
Prevent your pipes from freezing during the winter months
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Is your toilet leaking?
Here are a few simple steps to help you check.
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Summer Watering Guide
Click here to view our summer watering guide.
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Approved Backflow Testers
Click here to obtain a listing of approved backflow testers.
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Refresh your water
Has your business or building been closed for a long period of time? Here are some tips to help refresh your water.
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Have a Question?
Your question may be answered in our FAQs section.
Pay Your Utility Bill!
Bill Payments
City of Independence
17221 E. 23rd Street S.
Independence, MO 64057
Drive-up window available
Mailing Address
Water Department
P.O. Box 410 Independence, MO 64051-0410
Water Department Main Contact
Phone: (816) 325-7700
Customer Service/Billing & Payment
Phone: (816) 325-7930
After Hours Emergency
Phone: (816) 325-7640
Main Breaks
Phone: (816) 325-7658
Water Quality
Phone: (816) 325-7708
Backflow
Phone: (816) 325-7700