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 Customer Service
City seal To connect, disconnect or transfer utilities (816) 325-7930
To make payment arrangements (816) 325-7930
To request average payment plan (816) 325-7930
24-hour account access for balances or bill payments (816) 325-SERV
(816) 325-7378
Power and Light
IPL logo To report electrical outages (816) 325-7550
To request location of electrical lines (816) 325-7550
To request forms & applications for electrical rebates and surge protection (816) 325-7495
For information concerning private lighting (816) 325-7457
Water
Water logo To report water main breaks (816) 325-7658
To request location of water lines (8:00 - 4:30) (816) 325-7658
To report water emergencies after office hours (816) 325-7640
Water Pollution Control
WPC logo To report sewer line problems (7:30 - 4:00) (816) 325-7727
To report sewer emergencies after office hours (816) 836-3600