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Can I still access Utilities Online with an Access Code and PIN?

The Access Code and PIN login method for Utilities Online is being phased out. You may still access your account via the automated phone system using your Access Code. Access to the newly redesigned Utilities Online requires a myIndependence account.

If you are not ready to create your myIndependence account at this time, you may still use your Access Code and PIN to access the old Utilites Online, for the time being.

Create a myIndependence account now to enjoy the many benefits of the new Utilities Online, including:

  • Manage multiple utility accounts from one screen, including bill payment
  • Allow account applicant and co-applicant to have separate user name and password
  • Monitor your usage with new graphical comparison charts
  • Pay your bills faster by saving your preferred payment methods
  • View previous statements
  • Access Utilities Online on your mobile phone in our new mobile friendly format
  • Request new service online
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