Power & Light

Please contact us.

We'd love to hear from you.

Please contact us.

We'd love to hear from you.

Customer Service/billing and payment:  (816) 325-7930
Administration:  (816) 325-7500
Power Outages:  (816) 325-7550
Streetlight Out:  (816) 325-7535
Customer Programs:  (816) 325-7485
Locate Underground Utilities:  1-800-DIG-RITE
customer service rep

Bill Payment Address

City of Independence
P.O.Box 219362
Kansas City, MO 64121-9362

Mailing Address

P.O. Box 1019
Independence, MO 64051-0519

E-mail Us

  • Click here to e-mail IPL
    E-mail is not intended for use in reporting electrical emergencies requiring immediate attention such as downed power lines or reporting power outages. For immediate electrical service needs or to report a power outage, call IPL at 325-7550. For emergencies call IPL at 325-7550, or dial 911. Replies to e-mails are normally made within 24 hours.

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