System Administrator I

The City of Independence is seeking highly motivated, solution-oriented individuals to join the Technology Services Department. As a member of the Technology Services team, the System Administrator I will be part of a culture of innovation, initiative, and collaboration. Using the City’s Strategic Plan as a guiding principle, this position will give the opportunity to showcase expertise and ingenuity.  This position works as part of a team to install, maintain, and troubleshoot various network and IT related elements in a skilled and professional manner. The Systems Administrator I will provide input in the development of service delivery standards and best practices as well as serve as a subject matter expert for technology systems.

Essential Duties & Responsibilities

• Assist in support and troubleshooting of computer hardware, software, telephones, and networks


• Assist in designing, upgrading, and troubleshooting IT systems


• Assist in providing specifications for various technology systems’ architecture


• Responsible for monitoring IT hardware operations to ensure proper configurations


• Prepare for and implement enhancements and upgrades to IT systems


• Advise network users of hardware requirements, configurations, and limitations


• Evaluates and reports on new technologies to enhance capabilities of the network

Knowledge, Skills & Abilities

• Personal computers, printers, scanners, computer software applications, local area networks, cell phones and business telephone operations


• Network Routing and Switching fundamentals such as vlan, spanning tree, trunking, IP addressing/subnetting, etc.


• Networking and ethernet standards, copper and fiber design and installations


• Wireless infrastructure design and management


• vmWare Virtual Server Management


• Active Directory Domain Services including Domain Controllers, DHCP, DNS, Group policy


• Azure Principles


• Role-Based Access Controls (RBAC)


• Public Key Infrastructure (PKI) and Multi-Factor Authentication (MFA) principles


• Network Security fundamentals including perimeter, endpoint, server, mobile, and cloud


• PBX and Cloud telephony (UCaaS)


• Effective prioritization and time management techniques


• Ability to effectively deliver clear, detailed, and correct verbal and written communication predicting questions and concerns, understanding opposing ideas, concepts, and options.


• Ability to research, define, and validate a variety of information and statistical data and materials.


• Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.

Minimum Qualifications: Bachelor’s degree from an accredited college or university in an applicable area of study preferred and a minimum of two (2) years’ professional experience with applicable technologies; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.  Applicable vendor-specific or similar certification preferred.  A valid driver’s license is required.  Must complete required NIMS level training within the first six months of hire. 

Physical Requirements:  Sedentary work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

Typical Working Conditions:  Typical office environment with possibility for remote work.

FBI Background Check; Drug screen; in addition to the application, testing and/or examinations may be required for further consideration on this position.

Apply online at www.indepmo.org/hr.

Position open until filled. 1st Review of applications Feb. 24, 2023

EQUAL OPPORTUNITY EMPLOYER – BILINGUAL SKILLS PREFERRED – US Citizens Only