Under limited supervision, creates and implements public programs and events; manages the Tourism Volunteer program which provides volunteer staff to City-owned historic sites & museum(s). Assists with marketing of all Tourism events including, but not limited to creating, and distributing materials, both digitally and in print. Serves as the main point of contact for special events of various size and scope. Works with others to organize, schedule, direct, and implement all event activities as well as coordinate post-event follow-up. Represents the City at various functions such as making speeches at civic and business associations, schools within the community, and other citizen groups to educate the public in area of expertise. Serves as backup to provide guided tours as needed. Operates motor vehicle to conduct City business. Performs other related duties as assigned.
Minimum Qualifications: Bachelor’s degree (preferred) in marketing, business administration, travel and tourism, or related field; and/or at least one year of progressively responsible experience in event and volunteer management; or, Associates degree in Marketing or related field and two years of experience performing related duties; or any combination of education, training and experience, which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Must possess a valid driver’s license. Must complete required NIMS level training within first six months of hire. Knowledge, Skills, Abilities: Highly effective interpersonal skills. Ability to interact professionally and appropriately with staff, volunteers, and the public. Ability to accept guidance, direction, and supervision. Ability to give feedback and share ideas appropriately and professionally. Skill in planning, organizing, assigning, directing, mentoring, reviewing and evaluating the work of volunteers. Working knowledge of the principles, practices, and methods of highly effective customer service, volunteer recruitment and employee hiring, training, staffing, performance evaluation and recognition. Working knowledge of basic principles of public relations and public speaking, basic principles of accounting, City history and historic site history, recordkeeping, report preparation, and filing methods and records management techniques. Skill in organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Ability to communicate clearly and effectively, orally, in writing, and before groups. Ability to maintain a regular and reliable level of attendance and punctuality. Physical Demands: Frequently required to stand, walk, sit, use hands to finger, handle or feel, talk or hear, lift and/or move up to 25 pounds, climb stairs, maneuver through small doorways and crowded rooms to access all levels and areas within the historic sites. Working Conditions: While performing the essential functions of this position, the employee is occasionally exposed to fumes or airborne particles. Working conditions are typically quiet; evenings, weekends, and holidays may be required to ensure operation efficiencies.
Drug Testing; Background Check; in addition to the application, testing and/or examinations may be required for further consideration on this position.
Apply online at www.indepmo.org/hr or by visiting Human Resources, 2nd floor, City Hall, 111 E. Maple, Independence, MO 64050. Position Closes: March 3, 2020.
EQUAL OPPORTUNITY EMPLOYER – BILINGUAL SKILLS PREFERRED