Human Resources

911 Police/Fire Dispatcher

$19.39 Hour - $23.90 Hour

Position Summary:  Operates and coordinates combined radio communications for police, fire, and animal services. Duties include operation of 9-1-1 computer-aided dispatch, NCIC/MULES/REJIS systems, cause response and emergency preparedness weather warning sirens, TDD-TTY {hearing impaired phone) and 24-hour recorder as required.  Maintains all procedures manuals, directories and maps and performs related duties. Must be able to multi-task and react to high stress situations. In addition to contact with Police, Fire, and Animal Services staff, the position interacts with Codes, other City departments, and Ambulance Personnel as well as citizens and visitors.

Minimum Qualifications:  High school diploma or equivalent. Must be able to type at least 35 words-per-minute. Successful completion of training program, including the completion of required NIMS level training within first six months of hire.

Tattoo Policy:  Tattoos, body art, or brands that are extremist, indecent, sexist, racist, offensive, or inappropriate for the law enforcement community are prohibited, regardless of location on the body. The final decision on the interpretation of a tattoo is determined by the Chief. An employee shall not have any tattoos, body art, or branding on the head, face, neck, scalp, or hands, unless authorized by the Chief because of special circumstances. While on-duty, excessive tattooing, body art, or brandings shall not be exposed or visible (including through the uniform). "Excessive" is defined as any tattoo, body art, or branding that exceeds one third of the exposed body part.   

Physical Demands: Able to sit for extended periods; stoop, bend and reach for files and shelves. Visual ability sufficient to read and write reports, correspondence, etc. Hearing ability sufficient to understand radio transmissions, conversations with individuals in person and over a phone. Speaking ability sufficient to communicate effectively with individuals in person, over a phone or radio.

Prolonged periods of emotionally stressful activity requiring handling of multiple tasks simultaneously.

Typical Working Conditions:  Work is performed inside, sitting at radio console in a confined area with several employees at a time. Must be available for shift work and weekends.

Additional Requirements:

Valid Driver’s License

Typing Test and Criticall Test

Drug testing and Hearing Test

Comprehensive Background Check

Apply online at or in the Human Resources Department, 2nd Floor, City Hall, 111 E. Maple, Independence, MO  64050.   POSITION CLOSES September 16, 2019.

You must also print out the additional APPLICANT PERSONAL HISTORY INFORMATION PACKET by selecting the link, and return the completed packet to the Independence Police Department, 223 Memorial Dr., Independence, MO 64050 by the September 16, 2019 closing date.


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