City of Independence, Missouri

COVID-19: In Need of Help?

I am in need of assistance  

Missourians in need can find essential services, such as nearly 240 food pantries, food banks, school meal programs for students, diaper banks, and more through the online Missouri Services Navigator system. The Services Navigator offers instant access to programs and services available in Missouri. There are currently over 2,000 services listed, with new services added daily. Searches can be keyword, location, and/or service. Every program and service contains a map of the location as well as contact information.

IMPORTANT: Due to the dangerously cold temps in the forecast for February 12-15, the #FoodBox event planned at the Independence Athletic Complex for Saturday, Feb. 13, has been cancelled. We are looking at alternate methods of distributing this food & will share info as soon as possible.

Local Resources

The Community Services League (CSL) created this website to provide regional information to citizens in Eastern Jackson County and the surrounding area. The CSL COVID-19 Help Center has information on food, finances, well being and more. You can find it at

Utility Assistance Program

The City of Independence is utilizing CARES Act funds to assist families that have been negatively impacted byCOVID-19 through a collaboration with the Community Services League to help them pay off delinquent utility bills. The Utility Assistance Program launches today, September 3, and applies to delinquent bills for City of Independence Utilities customers between March 1 and August 31, 2020. 

The Utility Assistance Program is being administered by CSL which is utilizing a paperless format to make this as efficient as possible. Residents who believe they may qualify for the program can visit the website, Applications will be accepted beginning today, Sept. 3, however the review process will not begin until after the Labor Day Holiday and may take 3-4 weeks before disbursement of funds for each participant that is approved.

Pet Food Pantry

A pet food pantry is held the 4th Saturday of the month. Residents in need of pet food must email to register for the event no later than the Wednesday before the 4th Saturday, so the proper food can be picked up and ready. Pick-ups are then scheduled 9 am- 11 am. Supplies are limited, but residents may also call the shelter directly at 816-325-7207 if an emergency need for food occurs prior to the event. 

Those wishing to help other pet-owners in the area are welcome to drop-off unopened, non-expired dog and cat food. Donations may be dropped off at the front or west doors between 7 am and 6 pm, 7-days a week. The Regional Animal Shelter is located at 21001 E 78 Highway, Independence, MO 64057

United Way of Greater Kansas City

211, is a one-stop resource for community relief – food, financial help, utility assistance, tax services and more. This includes more than 8,000 programs run by non-profit organizations and government agencies throughout the 23-county United Way 211 service area. . 

For assistance, visit or dial 211.


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Mobile Pantry Map

This map reflects pantries where hours and availability have been verified. If you are the contact of a food pantry that needs to be added, or have its information updated, please call 816-912-4484.

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