Utilities Online
Access your utility account and see your account balance, payment history, and usage. You can even pay your bill.
Water Department
Current Issues
-
-
Independence 5th Graders Tour Water Department
During the month of October, the water department hosts the 5th graders from all 19 Independence Elementary Schools.
-
Updated Water Quality Information Available Online
Click to see the most recent water quality information.
-
Got a Question?
Your question may be answered in our FAQs section.
-
Current Projects
Follow the progress of current water department projects
Pay Your Utility Bill!
Bill Payments
City of Independence
11610 East Truman Road
Independence, MO 64050
Drive-up window available
Mailing Address
Water Department
P.O. Box 410 Independence, MO 64051-0410
Water Department Main Contact
Phone: (816) 325-7700
Customer Service/Billing & Payment
Phone: (816) 325-7930
After Hours Emergency
Phone: (816) 325-7640
Main Breaks
Phone: (816) 325-7658
Water Quality
Phone: (816) 325-7708
Backflow
Phone: (816) 325-7654