Service Line Warranties of America
Click here for more information regarding this warranty.
Water Department
Current Events & Information
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Freezing Pipes
Here you will find information on prevention of freezing pipes as well as potential remedies.
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Approved Backflow Testers
Click here to obtain a listing of approved backflow testers.
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2017 Consumer Confidence Report
Click here to view the City of Independence Water Department 2017 CCR.
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2018 Berkeley Springs International Water Testing
Want to see how Independence stacked up against the competition? Click here!
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Have a Question?
Your question may be answered in our FAQs section.
Pay Your Utility Bill!
Bill Payments
City of Independence
17221 E. 23rd Street S.
Independence, MO 64057
Drive-up window available
Mailing Address
Water Department
P.O. Box 410 Independence, MO 64051-0410
Water Department Main Contact
Phone: (816) 325-7700
Customer Service/Billing & Payment
Phone: (816) 325-7930
After Hours Emergency
Phone: (816) 325-7640
Main Breaks
Phone: (816) 325-7658
Water Quality
Phone: (816) 325-7708
Backflow
Phone: (816) 325-7654