Due to a system upgrade, Utilities Online will be unavailable until Tuesday, May 22. Phone payments and the Customer Service office will also be unavailable during this time. For more information, please refer to the press release below.
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When you visit the City of Independence, Missouri website, we use automated tools to log information about each visit. We process this information in the
aggregate to determine site performance issues, such as popular pages, most frequently downloaded forms, and other site performance characteristics. This
information does not identify you personally. We do not track or record information about individuals and their visits. To protect your privacy, the City
of Independence has incorporated industry-standard secure server software (Secure Socket Layers) into sensitive sections of the web site.