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Frequently Asked Questions
Is there anything I can do to avoid power outages?
What is the most common cause of power outages?
Does Power & Light know when my power goes out, or do I always need to call to report an outage?
Who do I call if a streetlight is out?
When will IPL trim my trees?
How can I reduce my electric bill?
Who do I call if I have a question about my utility bill?
Are there different electric rates for different types of service? How do I know if I am being billed at the right rate?
Why do I sometimes have an estimated electric bill?
How can I get a rebate on new electric equipment?
What is a heat pump?
How do I arrange to have buried lines marked before I dig?
How do I find out about city electric codes and requirements for building and remodeling projects?
Will IPL recommend an electrician?
Do I need to contact IPL before I hook up a generator?
How can I find out more about electrical safety?
How can I have the overhead power lines near my house buried?
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