About the Water Department
The City of Independence Water Department was established in 1883 to provide the
citizens of Independence with safe, reliable drinking water. For more information
about our history, see our History Page.
The City of Independence Water Department supplies water to approximately 250,000
people, including residents of Independence and eleven wholesale customers. Water
is supplied from wells located at the Courtney Bend Water Treatment Plant. The well
water is softened and disinfected at the treatment plant, and meets or exceeds all
federal and state quality regulations
Today, our mission is similar to the purpose our founding fathers had when they
started providing public drinking water to Independence citizens in the 1880's:
To provide to the citizens of Independence and wholesale customers a plentiful
supply of safe drinking water that exceeds all Federal and State regulations at
a reasonable cost.
At the City of Independence Water Department, our product is more than water. Every
aspect of contact with our customers is part of our product, including water treatment,
distribution, and customer service.