City of Independence, Missouri

Independence City Council approves steps to improve technology for personnel management and financial reporting


INDEPENDENCE, Mo. – The City Council tonight approved two contracts with Tyler Technologies, Inc. to implement modern software for a wide range of administrative functions including municipal court, accounting, budgeting and payroll. The Municipal Court system operates on an outdated technology originally installed 40 years ago. The Human Resources/Financial system was installed in 1997. The older software packages lack functionality and do not fully integrate with other technology in the City. The updated software will streamline processes and ensure faster, more reliable data for city services. Berry, Dunn, McNeil, and Parker, LLC will provide consulting and management services.


“Technology continues to advance in every area of our lives including how we manage government functions,” Mayor Eileen Weir said. “The software systems we approved tonight will ensure our City staff members can more efficiently and effectively serve our citizens. We look forward to seeing the positive changes these programs will bring about.”


Implementation of modern financial and human resources software is one of 74 strategies outlined in the 2017 – 2021 Strategic Plan, Independence for All.


“New software is an important step toward the City Council’s goal to ensure City finances are stable and sustainable,” City Manager Zach Walker said. “Now staff will have better financial reporting tools to fulfill our duty to provide elected officials with the best information to assist in decision-making.”


The Tyler Munis Enterprise Resource Planning System (ERP) will cost approximately $5 million over a seven-year period. The objectives of the update include replacing the City’s current reliance on paper-based processes, limited automated workflow processes, limited report functionality and cumbersome navigation that impedes the overall functionality of the current systems. The software will help streamline the entering of employee time and payroll processing for the Human Resources Department. The Tyler Incode software will simplify many of the Municipal Court functions and eventually lead to the court docket being found online.


These contracts are the result of an RFP originally issued in January 2017. Five proposals were received and three firms were selected as finalists for interviews and on-site demonstrations. The recommendation was reviewed by a committee of City staff members and the City’s Management Analyst.