City Council

2017 - 2021 Strategic Plan

The 2017 – 2021 Strategic Plan for the City of Independence was adopted by the City Council on February 6, 2017. It is the result of several months of intense focus and discussion to plan and guide the course for the future. The plan helps direct limited resources to make the maximum impact on community needs. The City is committed to a unified vision that stretches from the Mayor and City Council to front-line employees and includes citizens and community partners.

The Council established goals and objectives that were informed by results from prior citizen surveys and input from civic leaders. The plan includes 74 strategies that outline how staff will achieve each of the Council’s objectives. Performance measures set the foundation for a continuous cycle of monitoring progress and adjusting as needed to ensure success.


Our quality neighborhoods, 21st century jobs, growing economy, safe, family-friendly community, and cultural diversity makes Independence, Missouri a nationally recognized city with a unique history and sense of place.


Transforming our community through engagement, innovation, and sustainable services.


  1. Customer-Focused: Improve customer service and communication
  2. Financially Sustainable: Ensure City finances are stable and sustainable
  3. Growth: Increase economic prosperity of the community
  4. Quality: Achieve livability, choice, access, health and safety through a quality built environment

 Strategic Plan 2017 - 2021